TERMS & CONDITIONS

Thank you for choosing Apex Ceramic Coatings And PPF. These Terms & Conditions (“Terms”) outline how our services operate and what you can expect when using our website or booking an appointment with us. By accessing https://www.apexceramiccoatingandppf.com/ (the “Website”) or scheduling services with Apex Ceramic Coatings And PPF (“we,” “us,” or “our”), you agree to be bound by these Terms. Please review them carefully before proceeding.

Acceptance Of Terms

By using our Website or booking any service, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with any portion of these Terms, please discontinue use of our Website and services.


Our Services And Pricing

Apex Ceramic Coatings And PPF offers professional vehicle appearance and protection services, including auto detailing, paint correction, paint protection film (PPF), ceramic coating, and window tint.


All services are performed at our facility unless otherwise stated. Pricing shown on our Website, advertisements, or provided through estimates may vary depending on vehicle size, condition, selected services, material requirements, and inspection results. Final pricing is confirmed after vehicle evaluation. We reserve the right to update services, packages, or pricing at any time without prior notice.


Cancellation Policy

We value scheduling accuracy to serve all customers efficiently. If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice.


Cancellations or changes made with insufficient notice may result in a cancellation fee or forfeiture of any deposit paid. Failure to arrive for a scheduled appointment without notice may require rescheduling at our discretion.


Refund Policy

Once a service has begun or been completed, no refunds will be issued, except where required by applicable law. If you are dissatisfied with a service, please notify us within 48 hours of service completion. We will review the concern and, when appropriate, offer a reasonable follow-up service or correction. Refunds are not guaranteed and are evaluated on a case-by-case basis.


Deposits

Certain services may require a deposit to secure an appointment. Deposits are applied toward the final service total. Deposits may be refundable with proper cancellation notice. Late cancellations or no-shows may result in deposit forfeiture.


No Warranty On Services

While we use professional products and proven techniques, results depend on vehicle condition, age, and prior damage. We do not guarantee complete stain removal, scratch elimination, or long-term coating performance beyond expected product lifespan.

 

Certain products used in our services, including XPEL paint protection film, ceramic coatings, and window tint, may be covered by a manufacturer's warranty provided directly by XPEL, subject to the manufacturer’s terms and conditions.


All services are provided “as is,” without express or implied warranties, to the fullest extent permitted by applicable law.


Liability Limitation

Apex Ceramic Coatings And PPF is not responsible for pre-existing damage, mechanical issues, or defects discovered during service. Our total liability is limited to the amount paid for the specific service performed, to the fullest extent permitted by applicable law.


In no event shall Apex Ceramic Coatings And PPF be liable for loss of use, loss of profits, or diminution in vehicle value. We are not liable for any indirect, incidental, or consequential damages related to our services or Website use.


Customer Responsibilities

Customers are responsible for removing personal belongings from their vehicle before service. We are not liable for lost or damaged items left inside the vehicle. Vehicles must be accessible at the scheduled appointment time.


Prohibited Uses

When using our Website, you agree not to:

  • Use the Website for unlawful or deceptive purposes
  • Upload or distribute malware, spam, or harmful content
  • Attempt to interfere with Website functionality
  • Impersonate another individual or business
  • Access restricted systems or data without authorization
  • Collect Website data without permission

Violations may result in restricted access or legal action.


Website Disclaimer

Our Website content is provided for general informational purposes. While we strive for accuracy, we do not guarantee that all information is current, complete, or error-free. Service descriptions, availability, and pricing may change without notice.


Availability, Errors, And Inaccuracies

Occasionally, our Website may contain typographical errors, outdated information, or omissions. We reserve the right to correct errors, update content, or modify services at any time without prior notice.


Third-Party Links

Our Website may include links to third-party websites for convenience. We do not control or endorse these websites and are not responsible for their content, policies, or practices.


Intellectual Property And DMCA Notice

All Website content, including logos, images, and written material, is the property of Apex Ceramic Coatings And PPF unless otherwise stated. Unauthorized use or reproduction is prohibited. DMCA notices or copyright concerns should be submitted to the contact email listed below for review.


Text Messaging Terms

By providing your phone number and opting in through our website forms, appointment requests, or other communication channels, you consent to receive SMS text messages from Apex Ceramic Coatings And PPF.


SMS messages may include appointment confirmations, appointment reminders, service updates, estimate follow-ups, customer support communications, review requests, and other information related to our vehicle protection and detailing services.


Message frequency varies. You may receive appointment reminders, service updates, customer support messages, and follow-up communications regarding your requested services as needed.


Message and data rates may apply depending on your mobile carrier and plan.


You may opt out of receiving SMS messages at any time by replying STOP to any text message. After opting out, you will no longer receive SMS communications unless you opt in again.


For help, reply HELP to any text message or contact us directly at (334) 947-4481 or info@apexceramiccoatingandppf.com.


Mobile carriers are not liable for delayed or undelivered messages.


Text messaging consent is not a condition of purchase. 


Your information will be handled in accordance with our Privacy Policy, available at https://www.apexceramiccoatingandppf.com/privacy-policy


Eligibility And Age Requirement

You must be at least eighteen (18) years of age to use our Website, schedule services, or participate in our SMS messaging program. By using our Website or providing your contact information, you represent and warrant that you are at least 18 years old.

Governing Law, Severability, And Dispute Resolution

These Terms are governed by the laws of the State of Alabama and the State of Georgia, as applicable. Any disputes shall be resolved in the appropriate courts located within the applicable state. If any provision is found unenforceable, the remaining Terms will remain in effect.


Updates To Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our Website or services constitutes acceptance of the revised Terms.


Contact Us

If you have questions regarding these Terms & Conditions, our SMS messaging program, or our services, please contact us:

Apex Ceramic Coatings And PPF

Phenix City, Alabama: 3940 US Hwy 80W, Phenix City, AL 36870

Columbus, Georgia: 7000 N Lake Connector, Columbus, GA 31904

Phone: (334) 947-4481

Email: info@apexceramiccoatingandppf.com